We accept payment by Visa or MasterCard

Refund Policy

Before making payment to us please ensure that you have read and accepted our terms and conditions as shown on the appointment form on the Downloads section of this website.

If you wish to cancel your project at any stage please contact us as soon as possible. If you cancel your project within seven days following the registration of the Initial Notice and before you have booked your first inspection, no fee will be payable. If you have already paid your fee during this period please contact the company (either by email to creditcontrol@completebuildingcontrol.co.uk or by telephone on 0121-212-3145) and your fee will be refunded subject to our terms and conditions. No refunds will be made after your first inspection has been booked.